It’s best to create a safety plan and an emergency kit before a power outage or a natural disaster strikes to help keep you and your family safe and comfortable. To stay safe in the event of an outage, customers can do the following: have an emergency plan, create an emergency kit and learn more about outage notifications.Īs the potential for inclement weather continues, it is important to stay prepared for an emergency. We know it is difficult and unsafe for our customers to be without power, which is why PSE is dedicated to keeping customers informed with early alerts and quick responses to restore power after an outage. PSE is committed to providing safe and reliable power to our customers. During an outage, you can also call our customer service number (1-88) to report an outage by phone. We sincerely appreciate the feedback we get from customers so we can continue to improve these new, industry-leading tools. These tools were recently updated based on customer feedback during the recent snowstorms when the outage map did not always perform as expected. The best way to follow the status of an outage is by checking our outage map and the myPSE app. During the most recent power outage, the PSE community outreach team set up a table at Town & Country Market to allow customers to ask questions, get a hot cup of coffee, and charge their cell phones. The back-to-back storms caused a large number of outages on the island, with the number of affected customers peaking at approximately 4,500. Behind the scenes, there were 24 different line crews on Bainbridge Island working 24/7 to safely restore power to our customers. Kitsap County has been hit with several storms this winter, including the February snowstorms that affected all of Western Washington. Crews work to restore power on Bainbridge after one of this month's snowstorms.
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